General
Computer is Asking for a WiFi PIN
Is your computer asking you for a WiFi PIN and you cannot find it anywhere? Don't worry, you're not alone. Some systems, typically Windows 10 or 11, believe that the best way to connect is by using a WPS PIN. While our routers can use WPS to connect, ...
Homepass App: How to Connect 2.4GHz Devices (Blink Cameras, Amazon Echo, etc.)
Having trouble connecting your Blink Cameras, Amazon Echo, or other 2.4GHz devices to your Plume network? While the advantages of WiFi 6 networks are undeniable, such as increased speed and efficiency, it can sometimes present compatibility barriers ...
Home Pass App: Set Port Forward
Open the Home Pass app and select the cog wheel under "Adapt". Select "Advanced Settings" Select "New IP Reservations" and select the device you are wanting to select a port forward for. Once you select the device, it will take you back a place and ...
Home Pass App: Set Freeze Schedule
Open your Home Pass app, scroll to the bottom and select the cog wheel under "Control". Select what freeze type you would like to do. The app offers a preset "Bedtime" freeze and "Indefinate" freeze with the option of "Custom" freeze. These will ...
Home Pass App: Change SSID/ Password
Open your home pass app and select the cog wheel under "Adapt". Click the Pencil to the right of your WiFi and imput the name of your choice. If you want to change the password, select New Home Password and imput your new password. Once the WiFi name ...
Connected without internet - Calix W/ Plume
Determine if it is an issue with a specific device or the whole household If this is a household issue, continue to step number 4 Forget the WiFi network name on your device Locate the settings on your device Proceed to "Network", "Internet" or ...
Connecting a New Device to the Internet
Ensure that the device you are wanting to connect is powered on. Locate the settings on your device. Proceed to "Network", "internet" or "WiFi' settings Enable WiFi Select your WiFi Network Name. Select the WiFi network name that was set at install ...
Reconnecting a Disconnected Device to Internet.
Ensure that the device you are wanting to connect is powered on. Locate the settings on your device. Proceed to "Network", "internet" or "WiFi" settings Enable WiFi Select your WiFi network name and tap "Forget This Network" Reconnect to the WiFi. ...