Plume Home App: How to Connect 2.4GHz Devices (Blink Cameras, Amazon Echo, etc.)

Having trouble connecting your Blink Cameras, Amazon Echo, or other 2.4GHz devices to your Plume network? While the advantages of WiFi 6 networks are undeniable, such as increased speed and efficiency, it can sometimes present compatibility barriers for devices requiring a split network and for some older devices. Luckily, the Plume Home app can help you get these devices connected.

In this article, we will walk you through the steps of how to enable IoT (Internet of Things) onboarding mode in the Plume Home App. This mode will temporarily force your phone to connect to the 2.4GHz band of your Plume network, making it easier to connect your 2.4GHz devices. Once you have enabled IoT onboarding mode, you will be able to connect your devices through their respective setup methods. For example, to connect a Blink Camera, you would open the Blink app and follow the on-screen instructions. After completing these steps, you will be ready to enjoy the benefits of your Plume WiFi 6 network with your 2.4GHz devices!

If you do not have the Plume Home app, you may download it here: Apple App Store or Google Play Store.

Step 1:

After you are logged into the app you should come to your Home screen. Select the WiFi logo.

Step 2:

In this menu (Network), select Devices.                                                                                                                             

Step 3:

In this menu, it will list all devices connected to your network. Once you locate your phone with Plume Home on it, noted by the purple asterisk *, tap on the name of the device.

Step 4:
In this menu is where we can enable IoT onboarding mode.

This mode moves your phone to the 2.4GHz channel for one hour or until you disable it. This mode allows your phone to communicate with your 2.4GHz devices.

 ▶  ▶ 

After completing these steps you are now ready to connect your 2.4GHz devices through their respective setup methods! IoT onboarding mode will be enabled for 60 minutes after you enable it. After 60 minutes, it will disable itself and your phone will go back to the 5GHz band as normal. If you are still having issues, please contact our support team.

For assistance, please speak with us at chat.ideatek.com, or by phone at (620) 543-5555. To submit a ticket, email: help@ideatek.com.

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